(Medical 24 Hours) Korea Health Management Association, Drug Screening Test, etc.

The Korea Health Management Association has been conducting a drug test (drug screening test) using mass spectrometry since July 8 to supplement the limited detection of drugs and somewhat low accuracy of the currently mainly used TBPE drug test. The drug test is a test method that can detect dozens of drugs, including cocaine, opium, marijuana, methamphetamine, amphetamine, ecstasy, and ketamine.

As drug problems have recently become a social issue, the government is conducting drug tests on civil servants, those obtaining teaching licenses, visas, and those subject to military service to prevent health and safety problems.

The Korea Health Industry Development Institute has introduced a drug test for screening tests used in confirmatory testing to ensure the accuracy of diagnosis reports required for employment and visa issuance.

Anyone can take the drug test at any of the 17 health promotion centers of the Korea Health Industry Development Institute, which is celebrating its 60th anniversary this year. When applying, dozens of detectable drugs are divided into groups of 4 or 6 so that you can choose according to the requirements of each diagnosis certificate.

Hallym University Medical Center held an Eco & Digital experience camp for faculty and staff at Ilsong Cultural Center in Taean-gun, Chungcheongnam-do on June 15, 22, and 29.

This camp was held as part of ESG management, and was held to provide an opportunity for communication and harmony between faculty and staff families and to increase children’s interest in digital technology and environmental protection. A total of 40 families and 156 people participated in the camp.

The children enjoyed forest experience activities at the camp. They learned about various insects and plants through QR code treasure hunts, and enjoyed programs such as observing marine life and picking up trash on the beach at Cheongpodae Beach near Ilsong Cultural Center, and realized the importance of nature.

In addition, a program called ‘Making Your Own Terrarium’ was held to learn about 3D printing technology used in the medical field and the principles of 3D fans, and to utilize these technologies.

While the children were having these experiences, the teachers enjoyed free time such as participating in ‘Healing Gardening’ and ‘Personal Color Diagnosis’ programs designed to relieve stress, or visiting nearby tourist attractions.

Severance Hospital was selected as first place in the general hospital category at the ‘2024 Brand Customer Satisfaction’ awards ceremony held at Lotte Hotel World in Jamsil on the 19th.

The Brand Customer Satisfaction Index (BCSI) is a nationwide survey conducted annually by the Korea Marketing Association and Consumer Evaluation, an evaluation specialist organization, and is an indicator that predicts a brand’s future purchasing competitiveness.

The BCSI survey, now in its 10th year, measured consumer confidence by surveying 3,000 consumers from April 1 to 30 across businesses in 99 industries (50 consumer goods, 19 durable goods, and 30 services).

The overall score based on the survey results was calculated by adding together the scores for overall satisfaction, service quality, price, design, and repurchase intention.

Severance Hospital received the highest score in the ‘service quality’ and ‘repurchase’ categories among the survey models. In particular, it was evaluated that it created a patient-centered service environment by improving the convenience of hospital use through digital technology and providing feedback by constantly collecting opinions from patients.

Severance Hospital, which was the first in Korea to introduce the concept of ‘patient experience’ to hospital management in 2012, has changed all aspects of hospital treatment, including outpatient and ward treatment, so that patients can have a positive service experience.

A representative example of this is the ‘Honey Sleep Project’. Not only did they provide honey sleep packages (earplugs, sleep masks, etc.) to help patients sleep well, but they also created a restful atmosphere in the ward by broadcasting sleep guidance in the evening.

We receive feedback by sending KakaoTalk notifications after treatment is completed in all stages that patients experience at the hospital, including hospitalization, outpatient treatment, and emergency room treatment. The major opinions received in this way are regularly discussed at the weekly hospital management meeting. After the meeting, a department in charge of problem solving is designated, and all members work together to improve the problem.

Severance Hospital is also leading the way in the role of a general hospital in the treatment of critically ill patients. It was the first in Korea to start ion therapy and recently began treatment of pancreatic cancer, liver cancer, and lung cancer, which are considered incurable cancers. In addition, it achieved 40,000 cases of robotic surgery, a cutting-edge surgical technique, last year, the first in the world.

Professor Hae-Guk Lee of the Department of Psychiatry, College of Medicine, Catholic University of Korea, was elected as the head of the research council for the field of narcotics abuse and addiction of the Mental Health Research and Development Center, and an inauguration ceremony was held on July 17 in the conference room on the 6th floor of the Catholic University of Korea Omnibus Park.

The inauguration ceremony was attended by government officials, including the heads of the consultation bodies of the countries of interest, the heads of each project’s research teams, Lee Hyeong-hoon, the director of the Mental Health Policy Bureau at the Ministry of Health and Welfare, and Park Su-bin, the director of the Mental Health Research Institute at the National Center for Mental Health.

The Mental Health Research and Development Division is operated by the National Mental Health Center through the Korea Health Industry Development Institute, and the newly launched research council is to support the smooth implementation of research on technologies to respond to social issues related to mental health, such as drugs and suicide, and to establish a cooperative channel to achieve performance goals.

Rather than checking the progress of research projects, we plan to hold regular exchange meetings to create synergies and seek cooperation between research projects, and to promote comprehensive research and public awareness led by the consultative body, and to serve as a venue for communication and cooperation.

The Ministry of Health and Welfare selected four mental health research and development projects in the field of drug abuse and addiction in April, and selected researchers and research institutions to conduct the research. The research budget for the next six years is 12 billion won.

To improve the quality of medical services and customer satisfaction, Jeonbuk National University Hospital has been implementing the nursing companion service ‘GO WITH YOU’ since early April this year.

‘GO WITH YOU’ is a service that selects vulnerable groups who are having difficulties due to complicated medical procedures and provides assistance in using the hospital by having nursing staff accompany them.

In order to provide effective companion services, the nursing department has created a shared companion channel between departments, and nurses are accompanying patients. The number of users of the companion service ‘GO WITH YOU’ is 15 in April, 37 in May, and 38 in June, showing that more and more patients are using the companion service.

According to Statistics Korea, as of March 2023, the elderly population ratio in the Jeonbuk region is 23.4%, and most patients are elderly and in poor health and are visiting hospitals without a guardian. Patients who visit the hospital will hear an explanation of the treatment process from the doctor during the examination, and after the examination, they will receive guidance on the future schedule from the nurse.

Patients who visit the hospital without a guardian and with a disability tend to stay in the hospital for a long time, wandering around the large hospital to find a treatment department, and this increases their dissatisfaction and anxiety about using the hospital. In order to relieve these patients’ discomfort and improve the quality of medical services, the nursing department of Jeonbuk National University Hospital is implementing the accompanying service ‘GO WITH YOU’.

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