What’s going on DIGI? Complaints continue to grow

After periods of great expectation with the arrival of DIGI, the first impact was that of an operator with lower prices for the same services provided by other operators. But customer feedback has not been the most positive regarding the Romanian operator.

There are several types of complaints against DIGI
Following what we revealed in December, the telecommunications company DIGI, which began operating in Portugal in November, has dozens of complaints on the Portal da Queixa. DIGI's entry was intended to revolutionize the telecommunications market in Portugal, but the user experience has not been the best.
The Romanian company arrived with very low prices and practically no loyalty, forcing large companies in the sector to respond through low cost brands.

For those most attentive to Complaint Portalthere are numerous reports of dissatisfied customers every day. Problems with connections, mobile service failures, contracts made in absentia, problems with messages, are some of the various problems reported by customers.
The most searched brand on Portal da Queixa is Digi Portugal. There is also information that the operator has not provided feedback to customers. Pplware published here in December 2024 information that the operator had more than 400 complaints.