Livida, which entered the real estate market with great strides this year, with its roots in Tartu, started with a simple idea to make the process of buying a home better. A thoughtful home buying experience offers a premium class service both to those who prefer to find their dream home with ease, as well as to those for whom it is important to understand the entire home down to the details.
Livida Grupp, which is barely a year old and is only now raising its head more in front of the public, has managed to start with three very ambitious developments in these months. The first objects in the portfolio are all located in Tartu – Radhaus on Raekoja square, Pärmivabrik and the residential plot on the corner of J. Kuperjanov and Veski streets.
Livida Group’s ownership includes a real estate developer with long-term experience Kaarel Kiidron and became known as the founders of Foxway Cave Männama and Paul Padrik.
If the main topic of dinners is a bad home buying experience
“It is often the case that during the real estate planning phase, all real estate developers promise that they are trying to provide the best home buying experience. This idea is also sold to customers, and indeed everyone has such good intentions. However, when the end begins to appear, these plans are known to be diametrically opposed – the developer is cursed at the dinner table and the experience only brings bad memories to customers,” Kaarel Kiidron, the founder and managing partner of Livida, described the reality prevailing in the market.
“This is a reflection of the reality of what is happening in real estate. All beautiful thoughts and dreams are replaced by setbacks, red Excel fields and saving one’s own skin,” said Kiidron. “It is urgently being looked at in order to keep the project economically efficient and the customer’s perspective remains to-do always towards the back of the list. However, this makes it incredibly difficult to build trust in real estate developers, while pointing the finger of blame is pointless, because the sector as a whole is simply complex enough. However, the future homeowner at the end of the tunnel does not understand this. And he doesn’t have to, because actually it’s not his problem.”
The principles were jointly agreed with the whole team
So the reason for Livida’s existence is relatively clear – provide the best home buying experience. “It is important for us that every home is thoroughly thought out, timeless and elegant — a place where it is good to be and live. Our dedicated team consists of professionals in their field who have a common vision and passion to create the best real estate experience,” said Kaarel Kiidron.
“We agreed with the whole team that we will learn from the mistakes we have made ourselves or seen from the sidelines and we will be detailed with everything,” Kiidron described the beginning of the creation of Livida. Long-term experience in the real estate sector has shown the Livida team what a positive customer journey could be when buying a home. The team consists of the best in their field, who know what is happening in the real estate landscape and Livida’s developments inside and out, and are fully committed to clients and ongoing projects.
“We sat together, mapped and described and came up with the goals and principles that Livida is based on and will never back down from. For the client, this means clear communication, fulfillment of the agreed and top-level premium class service,” added Kiidron, the leading partner of the new real estate development.
As a particularly important aspect, Kiidron pointed out the need for standardization of customer communication, i.e. clear communication. Simply put – the client is aware of the current stage of home buying and what the next steps are. “If the link of information exchange is standardized, the dates are in place and people are familiar with their tasks, there is less chance of errors and frustration,” he added.
What does the home buying process look like with Livida?
From the moment you first contact Livida to the moment you receive the keys, every interaction has been thought through by Livida and made as easy as possible. At the first meeting, the future home will be selected and any questions will be answered. All possible aspects related to the purchase of an apartment are also discussed. The next step is to choose a suitable service package for the home buyer, which becomes the starting point for everything that follows. With Livida, you can choose between three service packages – comfortable, premium and personal. If the future plan has been agreed upon, as an intermediate step, you must also go to a notary to sign the debt law agreement.
From there, we proceed together with the design of the home. According to the choice of service package – comfortable, premium, personal – decisions must be made regarding doors, floors, links and many other details. “Convenient and premium are good choices for those who want developed solutions and just be there for the decision,” Kiidron described the logic of the service packages. Important here is the principle that asking questions is the task of Livida, not the home buyer.
Those interested in more comprehensive home planning should choose a personal service package and notify Livida of their interest as early as possible. In this way, there are more opportunities to have a say in the planning of the home. “A good example is that if 2 months have passed since the beginning of construction, then in order to carry out a smooth construction process, we must have decided where exactly the interior walls of the new home will be located once and for all,” he explained.
When the choices have been made and the construction work is far enough along, it will soon be necessary to inspect the apartment and make sure that everything is correct. After the last additions, Livida can say “Welcome!” and hand over the keys to your new home.
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Source: www.aripaev.ee
