“During the winter sales period, it is recommended to check the prices by consulting websites that display comparative prices for the same product, a practice that has led to the constant improvement of the ways of presenting prices and discounts by online stores. For advantageous shopping during the winter offers, carefully read the product features and check if it really corresponds to your wants and needs.
Shopping during this period can be done safely if you make a list of the products you want to buy and their current prices, check the existing stock, the displayed price and whether it is complete (including VAT or not), whether the price includes and the delivery cost”, writes ANPC general manager Paul Anghel on Facebook.
For some online orders, people are prompted to check that the price of each product in the shopping cart is the same as the marked down price before submitting the order.
“If you have any questions, contact the merchant by phone to ask for additional information on the product, after-sales services or delivery conditions. How the merchant answers these questions can give you clues as to the seriousness of the seller. The trader is obliged to inform consumers correctly and completely. (…) I recommend consumers to read the reviews on the products offered online, which can give clues about their quality or about the seriousness of the merchant. It is required to provide consumers with access to all product reviews and to ensure that the published reviews are from consumers who have actually used or purchased the product. In addition, for contracts concluded on online markets (intermediary sales between traders and consumers) the consumer must be aware that any online market provider (intermediary website owner) is obliged to provide the following information in a specific section of the online interface , which is directly and easily accessible from the page where the offers are presented. (…) Regardless of whether it is an online store or a classic one, the price must always be displayed clearly, legibly, in lei and with all taxes included (VAT and other additional taxes, if applicable). (…) The reduced price must be lower than the reference price / previous price. The reference price / previous price represents the lowest price practiced in the same sales space during the last 30 days, before the date of application of the reduced price. In the case of products likely to deteriorate or perish quickly, the previous price represents the lowest price applied by the seller in the same sales area during the last 10 days before the date of the price reduction. In the case of products available for sale in a period of less than 30 days, the previous price represents the lowest price applied by the seller in this period before the date of application of the price reduction. The seller must indicate in a clear, legible and easily identifiable way the period in which the previous price was applied”, adds Anghel.
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(source: AFP)
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