AOT’s President and CEO visited the area to inspect the readiness of facilities and services within the passenger terminal and to inspect the problem of congestion at the security checkpoint and the domestic passenger ticket checkpoint.
Don Mueang Airport On December 27, 2024, Mr. Keerati Kitmanawat, President of Airports of Thailand Public Company Limited (AOT), visited the area to inspect the readiness of facilities and services within the passenger terminal. and investigate congestion problems at security checkpoints and domestic passenger ticket checkpoints. Don Mueang Airport (Don Mueang Airport)
To ensure that it will be able to efficiently support passenger travel during the 2025 New Year Festival. During the said festival Bangkok Metropolitan Administration has more than 100,000 passengers using the service, which is similar to the pre-COVID period. Especially the time period of 5:00 a.m. – 7:00 a.m. is the period with the highest passenger volume for domestic travel. Because it is the first flight of every airline and between 4:00 p.m. and 6:00 p.m., it was found that there were approximately 3,700 passengers per hour.
This is higher than the current capacity of 3,100 people per hour, potentially causing congestion and delays. Especially around the security checkpoint and the checkpoint for domestic passenger tickets. Therefore, the Department of Local Administration has arranged for an additional 30% of officers, both search officers and ticket inspectors, to facilitate and reduce the time spent waiting in line. As well as arranging officials to check passengers who may have missed their flight in order to pass through the special channels. In addition, the Department of Local Administration has prepared plans to increase the number of passenger screening points within the country. Within a period of 3 months
To increase the capacity to accommodate passengers, from the original 12 points, an additional 5 points were added, for a total of 17 points, which is the heart of the journey. This is expected to solve the problem of congestion and delays in the area in the long term. However, we would like to emphasize that passengers should register to use the Biometric system. It will help make traveling faster and more convenient. Reduce waiting time for ticket inspection procedures.
Inspection and before boarding From checking the number of passengers using the Biometric system, it was found that the waiting time of passengers could be reduced by up to 3,000 people per hour. Don’t forget to allow enough time for your trip to avoid mistakes. For international flights You should allow at least 3 hours before your trip.
and domestic flights You should allow at least 2 hours before travelling. Bangkok Metropolitan Administration is committed to raising the quality of service along with developing it into an airport with complete facilities according to standards. To respond to the expectations and needs of passengers. Ready to connect domestic and international economic areas to be ready to support future travel.
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Source: www.innnews.co.th
