Research shows that it is essential for retail employees to have quick and easy access to information in order to perform their work as well and efficiently as possible. The Jabra Perform 75 is a headset that has been specially developed so that employees can easily connect with each other, stay informed and ready to help customers more effectively.
Perform 75 seamlessly integrates with leading frontline worker applications for handheld devices, giving workers instant access to important information while keeping their hands free to do other things. This allows them to focus on their work tasks while delivering exceptional product knowledge and a better customer experience in the store.
Smarter AI future-proof operation in retail
Every second counts in the retail industry and effective communication across teams is essential. That’s why the Perform 75 is designed with a dedicated button on the headset that integrates with Push-to-Talk (PTT) functionality provided directly by the handheld device. With just the push of a button, users can instantly communicate hands-free, solve queries and problems while continuing their tasks such as manning the till and stocking shelves. Compatible with many leading platforms from Microsoft, Zebra Technologies, Zello and more*, the headset also delivers out-of-the-box functionality without a hitch.
The built-in Bluetooth connection enables employees to access any voice-controlled app on their handheld devices. This also applies, for example, to new AI-powered applications such as virtual assistants that can obtain information in real time with voice activation – while employees have their hands free and can focus. The integration ensures compatibility with existing leading platforms while paving the way for future AI-driven workflows. Perform 75 lets employees stay hands-free while talking to colleagues, using software like Voice-Directed Picking or getting help from an AI assistant.
Built for demanding retail environments
The working environment in retail can be challenging with conditions that are far from ideal for either equipment or communication. Therefore, Perform 75 has been specially developed to cope under these demanding circumstances. It works reliably in temperatures from -30°C to 60°C and in high humidity and dusty environments, and with Jabra’s industry-leading noise reduction microphone technology that blocks 99% of background noise, the headset clearly and accurately picks up what employees are asking
Ease of use and comfort throughout the shift are key elements in the design of the Perform 75. Its modular design simplifies shift changes with replaceable components such as headbands, microphone arms and hot-swappable batteries. The charging station keeps the battery ready, while an organizer stores spare parts, reducing downtime and simplifying equipment management. This modular approach offers a cost-effective solution for shift teams.
Andrew Doyle, VP of Frontline Workers at Jabra, says: “The modern retail environment requires agility and knowledge from employees to meet increasing customer expectations. We have pooled our expertise and worked closely with our partners to develop a solution for the retail sector that improves efficiency and customer service. Jabra Perform 75 provides hands-free access to information and problem-free communication. By integrating with existing front-line worker applications, it enables working smarter, improving customer experiences and adapting to the rapidly evolving retail industry. This is the kind of innovation that bridges the gap between operational efficiency and exceptional service.”
Key features of the Jabra Perform 75:
- A dedicated Jabra button for instant hands-free Push-to-Talk, video AI or messaging communication between employees and on voice-controlled software platforms
- Seamless integration with existing retail ecosystems and future voice-activated features
- Discreet, lightweight and comfortable design that supports a variety of ways to wear the headset
- Modular design allows for seamless shift changes and easy equipment management
- Hot-swappable battery to minimize downtime
- Simple pairing allows for seamless shift changes
- Easy-to-clean design for easy disinfection when changing between users
- 99% noise-cancelling microphone for clear communication in any environment
- IP65-rated design that can withstand both high humidity and dusty environments
- Robust design that can operate reliably in temperatures from -30°C to 60°C and is drop-tested to 2.1m
The Jabra Perform 75 comes as an addition to the Perform 45, and strengthens Jabra’s portfolio of Bluetooth headsets built for the retail industry. The headset will be available from mid-January.
Source: nettips.dk