It was a failed update of the CrowdStrike antivirus program that caused a major, global IT crash on Friday.
Doctors have been unable to access patient records, flights have been canceled en masse, and supermarkets and other businesses have suffered from the outage.
The company behind CrowdStrike has discovered the error, but it is still unknown when the systems will be up and running again.
Here you get an overview of where the crash caused the most problems.
Emergency services and the health service
Hovedstadens Beredsbad could not receive the automatic fire alarms, which are sent directly to the alarm centre. Fire alarms should therefore be called in to the emergency center via 112.
The emergency services have now announced that they are approaching normal operations.
In Greenland, the IT systems at Queen Ingrid’s Health Center went down in connection with the major IT crash. It was not possible for the doctors in Greenland to see which medicines the citizens use or what is written in their medical records. The emergency phone was also down. Emergency patients had to call the emergency room or directly to the ambulance centre, which quickly created a queue on the telephone lines.
The healthcare system in Germany and Great Britain was also affected by the breakdown.
In Britain could you can neither access patient records nor the booking platform for consultations. A spokesperson for Great Britain’s National Pharmacists Association also says that the breakdown created problems with accessing prescriptions and getting the right medicine delivered.
In Germany two hospitals announced in the cities of Lübeck and Kiel, that all planned operations had to be canceled – except for emergency treatment.
Air traffic
Airports, airlines and booking platforms have also been on their knees due to the major IT breakdown. According to the British news media BBC around 1,400 flights have been canceled worldwide.
At Copenhagen Airport and Billund Airport, several companies had to check in passengers manually, which takes longer than usual. Things are worse, for example, at Brisbane airport, where all flight departures with the Australian airline Jetstar have been cancelled.
In Spain, all airports are affected by the outage, and Heathrow Airport in London is affected by delays. The same applies in a number of countries such as Scotland, Italy and the Netherlands.
Companies and trade
At Scandinavia’s largest insurance company, Tryg, employees could not access various IT systems, and customers could not be served over the phone. The company writes this on Facebook.
Neither Danske Bank nor Nordea have experienced major problems, and with both the customers have been affected to a very small degree. It was worse at Car themewhich has temporarily closed all its stores in Denmark.
Source: politiken.dk
