“Don’t start by swearing loudly”… 8 communication methods to effectively resolve conflicts

Is there a place where people live without any conflict? In fact, maintaining harmonious relationships between people is not possible when there is no conflict at all, but rather through a process of reaching an agreement on how to resolve the conflict.

For this reason, it is ultimately more important to establish certain ‘rules of engagement’ for how to fight when conflict arises than to not cause conflict. Based on data from the American internet media ‘HuffPost’, we looked at the rules of communication for resolving conflicts.

“Focus on what is right rather than who is right.”=When you think about what happened, try to remove yourself from the situation and evaluate what was right or wrong based solely on the actions that occurred, regardless of which side you are on. Think of it as if you were a third-party referee watching the game.

“When an argument arises, apologize first.”=Is it really right to wait for the other person to apologize first? This is actually evidence that you are more concerned about being right than about moving toward reconciliation.

“Don’t raise your voice”=If you get emotional, it blurs the focus of what really happened. Even if the other person yells, you should not raise your voice so that the conflict does not get worse.

“Have a conversation that lets the other person know you care about them.”=Even if you don’t think the same way, it’s very important and shouldn’t be underestimated to let the other person know that you care and trust them.

“Think about whether I made a mistake.”=People rarely get angry without a reason, so there may be some truth, even if it’s very small, in what they say.

“Don’t swear”=Excessive speech is evidence of an exaggerated understanding of the situation. If you swear, the other person will only hear the bad words and not any of the correct story.

“Don’t attack me personally”=When you treat people like crap, you are far from solving real problems. Verbal abuse is never welcome in a group trying to resolve conflict.

“Think about whether the other person is also concerned about restoring the relationship.”=One of the root causes of conflict is that you feel hurt because the other person no longer considers your position. But if they are not willing to resolve the issue with you, there is no need to fight.