Five Reasons Every Manager Should Learn to Use Artificial Intelligence: A Competitive Advantage in the 21st Century

Here are five top reasons why it makes sense for you as a manager to learn how to use artificial intelligence:

1. Supporting the team

AI does not replace humans, but complements their work. By automating routine and time-consuming tasks, AI frees up employees’ time for more creative and strategic activities. Your role as a manager is to support your teams in acquiring new technologies to achieve better results and increase employee satisfaction.

For example, Klarna, a company that offers a “buy now pay later” service, introduced an AI assistant this year that was able to manage 2.3 million conversations in its first month, replacing the work of 700 full-time agents. This has allowed employees to focus on more complex and creative problems, increasing not only efficiency but also employee satisfaction.

2. Improvement of work processes

AI helps optimize work processes, making them more efficient. AI can analyze data and identify patterns that help organizations improve their workflows. Automating routine tasks allows you to focus on more important issues and developing strategies, thereby increasing the efficiency of the organization.

Amazon reduced the time spent on software updates from fifty developer days to just a few hours in 2024, saving 4,500 developer-years of work! It shows how AI can automate and speed up software update processes that are usually time-consuming and tedious.

3. Achieving goals

AI supports your organization’s strategic goals and allows you to analyze large amounts of data, which helps you make more informed decisions. In-depth data analysis helps understand market trends and customers, supporting business growth and development.

4. Choosing the right tools

AI platforms provide various tools for data analysis and application of machine learning. Choosing the right platform is important to support your business needs. You have the opportunity to choose solutions that meet the organization’s goals and help implement artificial intelligence solutions that support business development.

5. Monitoring the results

AI allows you to monitor and analyze your organization’s results in real time. This helps to quickly identify whether the implemented solutions bring the desired results. Monitoring results is important to make adjustments as needed and improve organizational performance, helping to achieve long-term goals.

Many organizations use AI-powered analytics tools to track the performance of their marketing campaigns in real-time. If the campaign does not bring the expected results, you can quickly adjust the strategy, for example, change the target group or ad content. This flexibility and adaptability is critical to achieving long-term goals and remaining competitive.