DAPURPACUID – PT Wahana Makmur Sejati, through its Honda Care service, is claimed to have served more than 4,000 consumers when their motorbike experienced an emergency.
The services provided by these mechanics can be provided to consumers who experience problems on the road, in the office or even at home.
Especially for Honda Care services at consumers’ residences, usually when they are busy, they don’t have time to visit an official AHASS repair shop.
In carrying out its operations, Honda Care is committed to providing fast and precise service. The operations are from Monday to Saturday, from 06.00 to 22.00.
Especially for major holidays (national calendar) and Sundays, the Honda Care service does not operate. The Honda Care team is ready to provide assistance with a measured arrival time.
The main Honda motorbike dealer in Jakarta-Tangerang noted that throughout 2024, consumers who utilize this service will increase by 6.5% to around 4,000 compared to more than 3,700 in the previous year.
Especially for distances of 0-5 km, the Honda Care team’s arrival time is guaranteed to be only 30 minutes, while for distances of 5-10 km, the service will arrive within 60 minutes.
If the distance is more than 10 km, the arrival time may exceed 60 minutes, but the Honda Care team still prioritizes providing the best solution for consumers.
Head of Honda Customer Care Center PT WMS, Siti Mulyanah said, this service is designed to provide a sense of security and comfort for consumers, whenever they need emergency assistance.
“We are proud to have served more than 4,000 consumers throughout 2024, and this figure shows consumer trust in our commitment to providing quality services,” he added.
Honda Care provides various forms of emergency services, including Emergency Road Assistance (ERA), Customer Assistance for help at home or work, and Home Service services.
The presence of this service ensures that Honda motorbike owners do not need to worry when they encounter problems with their motorbike, wherever they are.
The Home Service service is designed to provide extra comfort, where consumers don’t need to bother visiting a repair shop and can carry out other activities at home or in the office.
Demand for this service continues to increase in line with the needs of consumers who want fast and reliable service, whether to handle problems with machines or other technical problems.
Consumers can take advantage of this by contacting the Astra Honda Care Call Center at 1-500-989, then the Honda Care team will immediately respond and ensure that assistance reaches the location within the promised time.
Honda Care’s success in serving more than 4000 consumers this year cannot be separated from the dedication of its trained and experienced mechanics.
Supported by advanced technology and regular training, Honda Care mechanics are able to provide fast and precise solutions to every problem faced by consumers.
The service figures that continue to increase are clear evidence of Honda Care services from PT Wahana Makmur Sejati in responding to consumer needs in the Jakarta and Tangerang areas.
“This service is not only a practical solution, but also creates a closer relationship between Honda and its consumers,” said Mulia, in his official broadcast.
According to him, this service is part of Honda’s commitment to always be on the side of consumers, providing services that are relevant to the needs of the times.
“With various innovations that continue to be developed, Honda Care is expected to be able to serve more consumers in the future, making the experience of riding a Honda motorbike even more comfortable and worry-free,” he concluded. (dpid/TH)
Source: dapurpacu.id
