In the modern work scenario, using tools of automation has become essential to reduce costs and optimize productivity, especially if we talk about solutions that also integrate theartificial intelligence. CRM, business management software, and tools of various kinds with the support of artificial intelligence can offer ideal solutions in many sectors, from sales to customer care, through advertising campaigns, copywriting, and even time management in the company.
Automation and AI: The New Business Scenarios
Automation and artificial intelligence are revolutionizing the modern business landscape. These advanced technologies not only improve operational efficiency, but also open up new opportunities for innovation and growth.
To give some examples we could talk about the automation of project management flows or sales management. But that’s not all: automation can simplify the calculation of working hours as wellthe Management of active and online collaborators and employees (perhaps if working remotely or in hybrid mode), thetask optimization and the simplification of business procedures that follow certain patterns.
Of course, each company has its own way of managing its activities, following different procedures depending on its needs and requirements, both for internal communication and for customer management and, in this scenario, it is important to have platforms available that can be fully customized and versatile, as well as considering the impact of the most modern digitalization, therefore of the integration of artificial intelligence (AI) and thinking in perspective, looking for the most suitable product for future business management.
Bitrix24: 35+ Tools All Integrated
Bitrix24 is a complete platform with numerous tools (more than 35) and useful functions to manage all business needs in a simple and efficient way, starting from corporate communication to lead management, sales and payments. The platform replaces all SaaS solutions, starts from a free plan and offers additional tools with fixed and transparent rates. In short, it is an excellent solution for growing, optimizing business resources, communication and the operational flow of many activities.
Obviously, One of the key points of Bitrix24 is the perfect integration of all the tools. In fact, Bitrix24 is an all-in-one solution that includes in macro-sections all the tools it is made up of.
We find, for example, tools for communication and collaboration, for project management, for automation and HR as well as CRM and contact centers.
Here’s some more info:
- Collaboration and communication for creating a complete virtual office that facilitates hybrid or remote working
- Project management for task management and job assignment
- CRM for managing leads, customers, sales and payments
- Website builder for the creation of landing pages, websites, e-commerce and web forms
- HR & Automation for human resources and employee management
CoPilot: Here Are Bitrix24’s AI Features
From Bitrix24 We had already talked about it in a previous article but it is essential to consider, today, all its features AI available within the main tools.
Inside Bitrix24 you will find CoPilotan AI-powered writing assistant that saves you time on many routine tasks, allowing you to focus on what matters most.
CoPilot is available in several areas of the software, such as chatwhich becomes an always available source of ideas, a certainty during brainstorming and a personalized assistant that never loses focus of the discussion. In addition to its generic role, it is possible assign CoPilot a specific role to get even more specific results. For example, if we want to obtain a text that is best optimized for a marketing email, we can ask AI to take on the role of marketing specialist to have an even more precise and detailed answer based on the context.
Still, CoPilot is present in the CRM and you can assign AI various tasks in this regard: from creating advertising content to writing a promotional email. Basically, just ask CoPilot to suggest marketing ideas by specifying the main objectives and target audience. Furthermore, AI can be used to transcribe phone calls and, to save time, AI can also fill in fields in the CRM.
We find CoPilot even in the feed to better communicate with colleagues, leverage AI to generate ideas and create content instantly. For example, CoPilot can easily process a comment (such as constructive criticism) for an employee or a more practical reworking of a good idea, including praise for the employee who proposed the idea.
But that’s not all: the AI of CoPilot It is also present in other Bitrix24 tools such as assignments (including checklists), the siti they store (for example, to optimize and customize landing pages, websites and e-commerce based on marketing needs).
Bitrix24 offers maximum attention to privacy and to the safety and provides extensive documentation on AI systems. Essentially, data is not used for training and users have full control over the data.
There is no shortage of some upgrade per CoPilot (CoPilot Pro) that expand its potential, allowing you to make additional requests in addition to those provided for by the subscription plan. Furthermore, it is possible share the most useful and effective prompts with colleaguescreating a sort of library of prompts – that is, commands and requests that can be made to the AI.
And when you’re out of the office? Here’s CoPilot Mobile
CoPilot is also mobile as it allows users (collaborators, employees, managers, owners, etc.) to access the AI functions of Bitrix24 even remotely, simply from the app on your smartphone. This is a convenient integration for when you are away from the office and need to use CoPilot or manage employees, communicate with colleagues or management, manage project tasks, brainstorm, and so on. In short, to summarize, we could say that it is like having access to your office anywhere in the world.
For example, let’s say an in-office employee develops an interesting idea that needs to be developed, refined and approved in record time in order to generate results (perhaps a newsletter for an expiring promotion). The project manager, if – for example – he is out of the office on a business trip, can easily use Bitrix24 to communicate with the team on site and learn about the ideas and opinions of employees and/or collaborators. Once an idea has been chosen, the manager can use the mobile CoPilot to refine and comment on the idea, brainstorm, and send a detailed plan back to the office, complete with a checklist that summarizes what needs to be done, so that the designated team can move forward and bring the idea to life. All in just a few taps and with a quick look at who is available in the company or online remotely ready to work.
In short, the potential there are many and, essentially, what is needed is simply to set up the platform in the best way to have all the tools necessary for the company available.
Bitrix24 Plans, Free Account and Free Trial of Advanced Features
Bitrix24 offers a free plan with an unlimited number of users and the possibility of activating a 15-day free trial to test all the features included in the richer and more advanced plans. Furthermore, based on your business needs, it is important to know that Bitrix24 also offers a self-hosted version. In conclusion, based on your needs, you can customize the service to get the most out of the platform and improve your business.
From here you can quickly register to try the service right away.
Article in collaboration with Bitrix24.
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Source: www.iphoneitalia.com
