Galaxy S10 and more
The current Samsung update is causing serious problems on older smartphones. Phones like the Galaxy S10 get stuck in a boot loop without users being able to access their data.
A few days ago Samsung released a new update for smartphones that was actually supposed to take care of bug fixes. Instead, owners of older devices complain about a boot loop in which they get stuck after installing the patch. Among other things on Reddit There are numerous reports affecting the Galaxy S10 or Galaxy Note 10.
The exact cause of the update problems is unclear. A bug is suspected with the “SmartThings Framework”, which is responsible for the system files related to Samsung’s app for the smart home. The boot loop of Samsung devices cannot be broken; The smartphones become, so to speak, unusable.
In this case, it is also not possible to uninstall the update and return to the old version. As a rule, smartphones have to be reset to the factory settings to save them, which also removes the local files on the cell phone. Experienced users can still try to back up their personal data using Odin Flash if this is not already done using the recommended automatic backup. The Reddit user has complete instructions “BillAnt1” uploaded.
Otherwise, those affected only have the option of resetting the device to its factory state using the recovery mode. As mentioned, this also means the loss of all unseen data. Samsung itself did not comment on the issue, but has already withdrawn the faulty update and replaced it with a working version that can (as of now) be downloaded safely.
Source: www.connect.de
