Owen launches insurance and loyalty services for e-commerce fintechs




Owen, an insurtech dedicated to fintechs and retail, is extending its range of embedded insurance to BNPL and consumer credit players. This new offer allows retailers to have financing solutions that directly include insurance and customer loyalty services operated by Owen.

Owen, an insurtech dedicated to fintechs and retail, is extending its range of embedded insurance to BNPL and consumer credit players. This new offer allows retailers to have financing solutions that directly include insurance and customer loyalty services operated by Owen.

Protections embedded in the financing of online purchases. Indeed, coupled with a request for financing or payment in several installments in the retailer’s purchasing tunnel, Owen guarantees allow the consumer to choose several types of financial protection:

  • Credit repayment guarantee in the event of job loss or illness.
  • Redemption value guarantee in the event of theft or destruction of a vehicle financed online (car, motorcycle, new electric mobility).
  • Breakdown warranty extensions for new or used consumer goods.

Owen designed these guarantees to target transactions that are particularly sensitive to the issues of on-board protection during an online purchase: household appliances, cars/motorcycles, home improvement, thermal renovation work and loans.

Premium service offering for BNPL solution customers

Beyond financial protections, Owen is also launching a premium concierge service to retain high-end customers of BNP playersL. From a certain cumulative amount of purchases paid in several installments, customers benefit from privileged access to the service provision platform developed by Owen: last-minute concert booking, home services at an exclusive price or access to airport lounges and lounges.

By integrating these financial protections and loyalty services into online financing solutions, Owen allows payment and e-commerce players to boost their profitability in a context where margins and customer service are becoming central. This offer, already implemented with Younited Pay, will soon be extended to other major players in the sector, in France and the rest of Europe.

An all-in-one, 100% online solution

Equipped with the Owen solution, financing players can deploy insurance and on-board service offers in just a few weeks. Owen manages claims and customer service end-to-end with 100% digital and automated tools. By offering a fully digitalized and automated management API and microservices, Owen is promoting the emergence of an insurance as a service (IaaS) model:

  • Easy to install for fintechs looking for differentiation.
  • Easy to use for end customers.
  • Available in all European countries.

“Faced with shrinking margins and the search for differentiating services, online financing players are increasingly turning to Owen to deploy insurance in their offers to retailers. After a strong start at Younited Pay last year and the recent development of our range for neobanks and BNPL players, we now have the most comprehensive range on the market to protect and satisfy our customers’ consumers.” says Thibault Masson, co-founder of Owen.

Source: www.ecommercemag.fr