The Gov.pt application, which aims to integrate the State’s digital applications into a single channel with 16 documents, such as the Citizen Card, Driving License and Car Insurance, is now available, the Government announced this Thursday.
Created with the aim of “modernizing and facilitating citizens’ access to public services”, this tool is available free of charge “in smartphone application stores” and “unifies the “ID.gov” and “Autenticação.gov” platforms”, explains the Ministry of Youth and Modernization, in a statement sent to newsrooms.
“Among the features, the highlight is the availability of 16 official documents in digital format, such as the Citizen Card, Driving License, Student Card and Car Insurance, guaranteeing quick and simplified access”, he adds.
On the other hand, in addition to enabling adherence to the Digital Mobile Key through biometric technology, the application also allows the “secure validation of digital documents and qualified digital signatures with full legal value, providing security and agility to users”.
Another feature concerns the possibility of authentication via QR Code.
“For citizens and companies, the centralized management of digital card authorizations marks another step in the convenience and security of the government’s digital system”, states the same note.
According to the Government, this is the first version of Gov.pt, given that “in the future” the application will integrate other services “including personalized notifications to inform citizens about obligations and relevant events”.
“It will also have a multilingual virtual assistant, designed to answer questions and provide detailed information, as well as a reserved area where it will be possible to consult the history and status of all interactions carried out”, it also reads.
In July, the Government presented a package of 15 measures, with a view to simplifying and reducing bureaucracy in the relationship between citizens and companies with the Public Administration.
This application reinforces, on the one hand, “the omnichannel approach, with the integration between digital channels (portal and app) and physical channels (telephone and in-person service” and, on the other, allows “citizens to choose, according to their preference , for the most convenient way of interacting with public services”, he concludes.
Source: rr.sapo.pt
