Galaxy smartphones stuck in boot loop
A faulty Samsung update causes boot loops on Galaxy smartphones. Older models with Android 12 are affected. A solution is in the works.
Samsung is currently the focus of technology news after a faulty update rendered numerous Galaxy smartphones unusable. Like some users Reddit According to reports, older models such as the Galaxy S10 and Note10, which came onto the market in 2019, are particularly affected. The problem: The devices are stuck in a boot loop and are therefore no longer usable.
The first reports about this appeared a few days ago, but now the cause seems to be clear: The faulty update affects Samsung’s SmartThings app, which is used to control smart home devices. Version 2.2.02.1 of the app causes the affected smartphones to restart continuously. Samsung has now stopped the update and released a new version 2.2.03.1, which can be installed safely. However, users whose devices are already stuck in the boot loop will not be able to install the new update.
Approaches to solutions – and their pitfalls
According to one translated statement Samsung is already working on a solution, but how quickly it will be available remains unclear. Users in South Korea were able to solve the problem Apparently it can be fixed at Samsung service centers. It has not yet been confirmed whether this also applies to users in other countries.
In a statement to heise online Samsung stated that they were aware of the problem. The rollout of the update was stopped after the error was discovered. We are working hard to find a solution to the problem.
If you don’t wait for Samsung to provide a fix, you can try to find a solution yourself: Resetting the affected smartphone to the factory settings should solve the problem. However, there is a risk of losing all unsecured data. Many users shy away from this step – understandable, considering that valuable information such as photos, contacts or personal messages could be irretrievably lost.
Patience is required
For everyone affected by the problem, the only hope for now is that Samsung will soon offer a clearer solution – ideally one that doesn’t require a factory reset. Anyone who is concerned about their data should wait before taking such a step. There is a chance that Samsung will find a method that will fix the problem without losing data.
Source: www.connect.de
