According to industry media, some users are having major problems with the Samsung Galaxy Buds3 Pro headphones. So much so that the company has decided to issue official instructions on how to properly handle them so that they don’t get damaged. What’s the problem? We’ll explain.
Samsung Galaxy Buds3 Pro: The headphones with an Achilles heel
A group of Samsung Galaxy Buds3 Pro users have reported a problem with their durability. The element that is supposedly the Achilles heel of the headphones is the silicone ear tips. They are responsible for the headphones staying in place after putting them on. They also determine the effectiveness of passive noise reduction. The catch is that Samsung decided to use an exceptionally delicate material.
What does this mean in practice? Some Samsung Galaxy Buds3 Pro owners have torn the silicone covers while trying to remove them. Why did this happen? According to the instructions published by Samsung, too much force was most likely used. Unaware users could also have pry the covers off with a fingernail or other sharp object, which also exposes them to breakage.
How to safely change the silicone earbuds in Samsung Galaxy Buds3 Pro? The manufacturer has prepared a short guide which is worth familiarizing yourself with.
Samsung Galaxy Buds3 Pro earphones replacement instructions
As we read in the instructions, The first step to safely removing the overlays is to unfold them. This will increase the grip surface and distribute the pressure evenly. Exactly as in the attached graphic:
In the second step you should gently, slowly slide the cover off the earphone housing. In this way:
Samsung reminds you to Do not try to unscrew the silicone caps as this may cause them to crack. You should also avoid using your fingernails as they can cut the delicate silicone.
At this point, we don’t know yet whether we’re dealing with a larger problem or a group of users who used too much force on their headphones, and the silicone cracking only happens occasionally. However, you have to follow a well-known rule that works exceptionally often in such activities: don’t force anything.
Source: antyweb.pl
