DAPURPACUID – PT Isuzu Astra Motor Indonesia (IAMI) officially operates its new network, namely Astrido Isuzu Purwakarta, to answer the needs of customers there.
The operation of this newest outlet is part of Isuzu Indonesia’s efforts to continue to expand and strengthen its sales and after-sales service network in the West Java region.
Located on Jl. Raya Ciwangi No. 390, Bungursari, Purwakarta Regency, Astrido Isuzu Purwakarta is expected to be able to accommodate all customer needs, especially those who live around the outlet location, to make it easier and faster.
Apart from serving commercial vehicle sales, Astrido Isuzu Purwakarta also serves customers in terms of vehicle repair and service, as well as the availability of spare parts.
The concept of single access for sales and after sales can be felt by customers through the ease of service provided, only through one door without any separation between Sales and After Sales.
“The presence of this outlet is part of IAMI’s efforts to collaborate with Astrido Isuzu to expand the range of services to meet the commercial vehicle needs of people in the West Java area,” said IAMI Division Head of Business Strategy, Rian Erlangga.
The opening of this outlet also aims to introduce the Astrido Isuzu Purwakarta outlet as a representation that is in line with Isuzu’s Brand Personality and Value Proposition.
Armed with 3S services (Sales, Service and Spare Parts), this outlet provides services for customers located in very strategic main traffic routes.
Director of Astrido Isuzu, Kristian S. Halim believes that the key to success lies in customer satisfaction. Therefore, Astrido Isuzu strives to provide an excellent customer experience in all aspects of the service provided.
According to Kristian, of course, from the standard safety system to customer service, we still follow the regulations set by Isuzu.
“The concept of Isuzu outlets is how to provide services that are open and easily accessible to all consumers as an embodiment of Isuzu’s supportive personality,” he said. (dpid/TH)
Source: dapurpacu.id
