DAPURPACUID – Approaching the end of 2024, PT Tristar Transindo (TST) received a visit from one of its customers, namely SOMPO Honda, at the TST West Karawang pool, West Java.
This visit is an important event to show the company’s commitment to providing the best service. It is also part of the customer audit agenda.
The main goal is to ensure that the quality of logistics services provided by halal-certified logistics companies to customers is maintained.
Ferry Irawan, as Business Unit Head Car Carrier and Cargo Tristar Transindo, received directly from Honda, represented by Viktor and Takenobu Nagaoka, representatives from SOMPO Thailand.
The main agenda for this visit includes inspection of the quality of customer product stock to be sent, optimal product handling, as well as an overview of the supporting facilities in the pool.
This entire process is carried out to ensure that customer products at the West Karawang Pool are always in the best condition until they arrive at their destination.
Apart from that, TST also shows commitment to operational standards that are not only quality, but also in accordance with halal principles.
This is one of the competitive advantages that TST relies on in facing the challenges of the modern logistics industry.
Commitment to Customer Trust
Audit activities such as those carried out by SOMPO Honda are proof that Tristar Transindo always strives to maintain and improve service quality performance.
On the other hand, TST can continue to identify areas for improvement, while demonstrating the company’s readiness to meet customer needs to the highest standards.
“Hopefully through this activity, Tristar Transindo can continue to strengthen its position as a trusted logistics partner in Indonesia,” explained Ferry.
“By maintaining service quality, TST is committed to always providing the best logistics solutions for all its customers,” he stressed in an official broadcast. (dpid/TH)
Source: dapurpacu.id
