Some iPhone 16 Pro owners are experiencing an annoying issue it causes sudden freezes and random reboots of the device. These reports have drawn attention to a bug that appears to primarily affect the iPhone 16 Pro and iPhone 16 Pro Max models, which launched last September.
The bug appears to manifest itself randomly, causing the screen to suddenly freeze or respond slowly to touch, followed by a reboot of the iPhone. Some users have also reported that the device si restarts without warning while in Stand by modea rather unusual and annoying behavior for a device of this range.
Despite the release of iOS 18.0.1 and iOS 18.1 updates, the issue has not been resolved, leaving many users frustrated. Some have attempted to contact Apple assistance, obtaining a replacement of the device, but the problem also seems to recur on the new iPhones received in exchange.
Potential Causes: iCloud Bug?
The number of crashes varies from user to user, with some reporting up to 10-20 reboots per day. This behavior, however, appears to be rather sporadic for most affected users. Interestingly, in some cases the problem seems to be resolved temporarily by performing a clean installation of the operating system without restoring a backup from iCloud. This suggests that the bug could be related to iCloud, but there is no official confirmation on this yet.
Some users have received a new device after reporting the problem to Apple Support, but the fact that the same defect has recurred on replacement devices indicates that it may be a software rather than hardware problem. Apple has not yet released an official statement about this malfunction, but the issue is expected to be fixed in a future update.
It seems that the problem exclusively affects the iPhone 16 Pro and iPhone 16 Pro Max, with very few reports from owners of the standard models. It’s unclear what may be causing this difference between the devices, but it’s possible that the power and advanced features of the Pro models, such as the A18 chip, are linked to the issue.
What to do if your iPhone 16 Pro freezes or restarts
If you are also among the users who are experiencing these problems, there are some temporary solutions you could try:
- Forced restart: A simple force restart of your device can help resolve freezes temporarily.
- Resetting your device: As mentioned, some users have resolved this by restoring their iPhone without restoring an iCloud backup. This could help pinpoint whether the problem is actually cloud-related.
- Contact Apple: If the problem persists, contacting Apple support could lead to replacement of the device, although, as mentioned, it does not guarantee a definitive resolution.
Let us know in the comments if you too have noticed similar problems.
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Source: www.iphoneitalia.com
