In a world where artificial intelligence is ubiquitous, it is fascinating to think about the possibility of AI robots and digital avatars that can experience emotions, similar to humans.
AI models have no consciousness and are incapable of feeling emotions, but what possibilities might arise if that changes?
The birth of emotional AI
The possibility of an AI system experiencing the first signs of emotion may not be as unrealistic as it might seem. Already, AI systems have a certain ability to assess people’s emotions, and they are increasingly able to replicate these feelings when interacting with people.
It still has to be believed that AI could feel real emotions, but if it becomes possible, we can assume that they will be basic at first, similar to those of a child. Perhaps an AI system could feel joy when it successfully completes a task, or perhaps even confusion when faced with a challenge it doesn’t know how to solve. From that moment, it is not difficult to imagine that this feeling of confusion could develop into frustration due to repeated failures to solve the given problem. And as the system develops, perhaps its emotional spectrum could expand to include sadness or remorse.
If AI can ever feel such emotions, it wouldn’t be long before it could also express more subtle feelings, such as excitement, impatience, and empathy towards humans and other AIs. For example, in a situation where an AI system acquires a new skill or solves a new problem, it could experience some degree of satisfaction from success. This is similar to how people feel when they solve a particularly difficult challenge, such as a complex puzzle, or when they do something for the first time.
Empathy as a motivator
As AI’s ability to feel emotions develops, it would become increasingly complex, moving to a stage where it could feel empathy for others. Empathy is one of the most complex human emotions, which involves understanding and sharing the feelings of others.
If an AI can experience such emotions, they could motivate it to become more helpful, much like humans are sometimes motivated to help the less fortunate.
An AI designed to assist human doctors could feel sadness for a person suffering from an unknown illness. Those feelings might prompt her to try harder to find a diagnosis for the rare disease the person is suffering from. If it succeeds, the AI could feel immense satisfaction from this, knowing that the sick patient will be able to receive the necessary treatment.
We can also imagine an AI system designed to detect changes in the environment. If such a system detects a significant increase in pollution in a particular area, it may feel disappointed and even saddened by the discovery. But, as with humans, feelings might inspire him to find ways to prevent this new source of pollution, perhaps by inventing a more efficient way to recycle or dispose of the toxic substance responsible.
Similarly, an AI system faced with numerous errors in a dataset might feel motivated to improve its algorithm to reduce the number of errors.
This would have a direct impact on interactions between humans and AI. It’s not hard to imagine an AI customer service robot that empathizes with the customer and is willing to go the extra mile to solve their problem. Or it could create AI teachers with a better understanding of their students’ emotions, who could then adjust their teaching methods.
Empathic AI could transform the way we treat people with mental health problems. The concept of a digital therapist is not new, but if a digital therapist can better connect with their patients on an emotional level, they will be able to find the best way to support them.
Is this even possible?
Surprisingly, we may not be that far from it. AI systems such as Antix they are already capable of expressing artificial empathy. It is a platform for creating digital humans that are programmed to respond empathetically when they recognize feelings of frustration, anger or distress in the people they interact with. Its digital humans can detect people’s emotions based on their speech, the type of words they use, intonation and body language.
Antix’s digital people’s ability to understand emotions is based in part on how they are trained. Each digital human is a unique non-fungible token (NFT) that learns from its users over time, gaining more knowledge and evolving to adapt its interactions in response to an individual’s behavior or preferences.
Because digital humans can recognize and replicate emotions, they have the potential to provide deeper and more meaningful experiences. Antix uses the Unreal Engine 5 platform to give its creations a more realistic look. Creators can change almost every aspect of their digital people, including voice and appearance, with the ability to change skin color, eye color, and small details like eyebrows and beards.
What sets Antix apart from other AI platforms is the ability for users to customize the behavior of their digital humans to provide the best emotional response in different situations. Thus, digital humans can respond with an appropriate tone of voice, making appropriate gestures and facial expressions when they need to feel sadness, for example, before instantly transforming to express excitement, happiness or joy.
AI becomes real
Emotional AI systems are still in development, and the result will be digital humans that will act more vividly in any situation in which they can be useful.
Zoom’s CEO talked about the emergence of AI-powered digital doppelgangers that can participate in video calls on behalf of their users, allowing users to be in two places at the same time, so to speak. If a digital version of your boss can express empathy, pleasure, excitement and anger, the concept would be more effective, creating a more realistic connection, even if the real boss is not physically present.
Customer service-focused digital people who are able to empathize with callers are likely to have a huge impact on customer satisfaction, while an empathetic digital teacher could find ways to elicit more positive responses from their students, accelerating the rate of their learning.
With digital humans capable of emoting, the potential for more realistic, vivid and immersive experiences is almost limitless, resulting in rewarding and rewarding interactions with AI systems.
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Source: www.itnetwork.rs
