ZEOS, the B2B unit of Zalando, has signed a partnership with UK-based retailer NEXT. Starting in Q4 2025, ZEOS will become NEXT’s preferred D2C online order fulfillment partner for most of continental Europe.
This collaboration between ZEOS (Zalando) and NEXT marks an important step in the growth of the respective companies’ activity. While NEXT previously relied on Zalando Fulfillment Solutions (ZFS) for the majority of its business, this new agreement makes NEXT a customer of ZEOS Fulfillmentexpanding the collaboration to include the British retailer’s own online store and other European marketplace activities.
ZEOS develops an operating system for the fashion and lifestyle industry, enabling brands and retailers to manage their multi-channel businesses across Europe within a unified logistics, software and services platform. ZEOS technology solutions will enable NEXT to improve its inventory efficiency through a unified inventory pool and an advanced order management system, by seamlessly connecting ZEOS operations in continental Europe with the retailer’s logistics network in the UK. Additionally, NEXT will benefit from a wide selection of local carriers, improving the customer experience through optimized delivery and returns processes.
Thanks to the partnership with NEXT, ZEOS will further improve its solutions and offer a multi-channel delivery service in other countriesbringing the total number of markets available on ZEOS to 22. Additionally, ZEOS will strengthen its product network to optimize inventory distribution, ensuring efficient inventory distribution across the network to accelerate delivery times and maximize availability.
Simon Wolfson, CEO of NEXT, says: This partnership combines Zalando’s exceptional operational infrastructure in continental Europe with the growing reach and strength of the NEXT brand. Our goal is to improve stock availability and delivery speed for our customers and those of Zalando. »
For his part, Jan Bartels, SVP ZEOS, adds: “ We are delighted to strengthen our partnership with NEXT, a company widely recognized in the industry for its unique assortment, operational excellence and customer-centric service proposition. This collaboration highlights ZEOS’ commitment to providing flexible and scalable solutions that help brands meet their growing demands across multiple channels. »
Source: www.ecommercemag.fr
